Have you seen the video of the turtle with a straw stuck in its nose? Yes, it is heartbreaking! Actually that video started the global sustainability movement #NoStrawChallenge , remember? It was…

According to Google, there has been a significant increase of search queries related to “Christmas catering” in Australia during the past month. Restrictions or not, people are looking to have…

All year round we’ve heard these three words over and over again: “pivot”, “adapt”, and “transform” … so much that we can say that they are the staple words of…

This is it. The end of the year is around the corner, that means events, celebrations, gifts, and for the hospitality industry: business. Roll up your sleeves because it is…

A bad customer experience is hardly ever forgotten The news of the terrible service quarantined hotel guests have experienced during their stay at renowned hotels in Brisbane and other Australian…