DELIVERY & RETURN

SHIPPING
  • In-store collection available – Please visit us in our showroom at 50 Morley st. Coorparoo. QLD. 4151
  • We do same day shipping and our orders generally take 3 days max. to be delivered. For express or overnight delivery, please contact our customer service team on 1300 81 30 40
  • Shipping costs are calculated at checkout. 
  • We deliver Australia and New Zealand wide, but if you are interested in any of our products and you are not in any of these two locations, feel free to contact us to arrange shipping.
RETURNS AND EXCHANGES
  • At Top Shelf Concepts we take special care of our products, making sure they meet the highest standards of quality and care. We want to make sure our customers are always satisfied with their purchase and we have received great feedback from them over the past 15 years that we’ve been in trade.
  • If the product you purchased doesn’t meet your expectations, please feel free to contact our customer care team on 1300 81 30 40 so we can help you fix the issue or exchange your product.
  • Returns are not generally accepted, but we can make a few exemptions on specific cases if the product is unused and in perfect conditions. Please contact us for any specific enquiry, we’ll be happy to help you!