FAQs

We offer fast delivery from the Top Shelf Concepts warehouse to any Australian address in 1-2 days, and to New Zealand in one week. If for any reason you need guaranteed next day delivery, just ask us about our Express Post delivery.

Yes, we do! If the shipping calculator does not provide you with a quote, please contact us via email at sales@topshelfconcepts.com.au.

We’d be happy to discuss offering wholesale prices if you’re a reseller.

All prices quoted on the Top Shelf Concepts website are exclusive of GST.

Please phone us at 1300 81 30 40 and one of our team members will look after you.

Ordered placed before 1pm are shipped the same business day. Tracking details are emailed to you by Star Track once you the order has been despatched. If you haven’t received these details and would like to track your order please email sean.lloyd@topshelfconcepts.com.au

If you are not satisfied with our products, get in contact with us. We would love to help you find the right solution for your business.

If you would like to request samples of products, then simply fill out the contact us form and ensure to change the enquiry type to “Sample Request”. This way, a member of the Top Shelf Concepts team will be in contact to help move things forward for you.

Yes! In addition to our stock of premium design food papers, orders of 1,000 sheets or more can be completely customised with your logo or design. However, we suggest going for 2,500 sheets as it is the most cost-effective.

The quantities available are listed here.

The minimum order quantity for custom printed wax food paper is 1,000, but 2,500 is the most cost effective. Check here.

Price varies depending on number of colours, design and paper size. Turnaround time is 1 – 2 weeks. We use food grade ink to ensure for safe consumption of food items.

Check out our wide range of food paper designs.

Both greaseproof paper and wax paper are food-grade papers designed to resist grease and moisture,
but they achieve this in different ways and are suited to different applications.

Choosing the right paper depends on how it will be used. While both provide a barrier against oils and moisture,
their performance differs significantly when exposed to heat.

Greaseproof Paper
Greaseproof paper is specially manufactured to resist grease and oils without requiring a wax coating. During production,
the paper fibres are refined to create a dense structure that naturally prevents oils from penetrating the paper.

Greaseproof paper is widely used throughout the food industry for wrapping greasy foods,
lining serving baskets, takeaway packaging, and certain baking applications.

Key Features
Excellent Grease Resistance– Ideal for wrapping burgers, pastries, bacon, cheese, and other oily foods without grease soaking through.
Heat Resistant – Suitable for many food service and baking applications, although it is not intended for direct exposure to open flames.
Breathable – Allows steam and moisture to escape while still blocking grease, helping to reduce sogginess.
Parchment-like Finish – Offers a smooth surface that assists with food release and handling.
Eco-Friendly – Many greaseproof papers are recyclable and biodegradable, depending on the coating and printing used.

Wax Paper
Wax paper is made by coating paper with a thin layer of food-grade wax, commonly paraffin or soybean wax. The wax creates a moisture-resistant, grease-resistant and non-stick surface.
Wax paper is best suited for cold food applications and should never be used in ovens, microwaves (unless specifically approved), or with hot cooking surfaces,
as the wax coating can melt.

Key Features
Moisture Resistance – Helps keep foods fresh by preventing moisture loss and protecting against external moisture.
Grease Resistance – Suitable for sandwiches, cheeses, deli products, confectionery and bakery items.
Non-Stick Surface – Prevents foods from sticking, making it ideal for wrapping or separating baked goods.
Smooth Gloss Finish – The wax coating provides an attractive finish and enhances product presentation.
Translucent Appearance – Allows the contents to remain partially visible through the paper.


Which Paper Should You Choose?

Greaseproof Paper
Naturally grease resistant
Suitable for hot and cold food applications
Can be used for baking and food service applications
Breathable, helping reduce condensation
Ideal for burgers, pastries, bakery items, wraps and takeaway packaging

Wax Paper
Wax-coated for grease and moisture resistance
Best suited for cold food applications only
Not suitable for ovens or cooking Excellent moisture barrier
Ideal for sandwiches, cheeses, confectionery and separating baked goods


Custom Printing Considerations
Both greaseproof paper and wax paper can be custom printed to enhance your brand presentation.
For food-safe packaging, it is important that:
Food-safe inks are used (such as soy-based or low-migration inks).
Printing processes comply with food contact regulations.
The paper and any coatings remain suitable for their intended food application.
Custom printed food paper is an excellent way to reinforce your brand while providing practical food packaging that enhances the customer experience.

Our innovative BioLITE range consists of products made of plant-based polymers. Through an industrial process, this material can be transformed into compost, useful to grow new plants. This range is also certified compostable, crafted from raw materials that align with AS 4736 standards.

• EN13432 certification, verified by TUV AUSTRIA (Certificate No. TA8011903727)
• AS 4736 certification, verified by the Australian Bioplastics Association (Certificate No. ABAM10055, Variant 3)

Modulite™ Systems are modular and pre-configurable. Components can be assembled ahead of time and can be taken down with ease. For multifunction setups, these equipment can quickly transition with minimal downtime.

Yes, Modulite™ carts and tables are designed for fast, intuitive setup, so your team spends less time building stations and more time serving guests.

The Modulite™ range is highly customisable. You can mix and match modular components such as shelves, sign holders, surfaces, baskets, and other Rosseto products to create layouts tailored to specific events or food types.

Stations can be configured differently for breakfast buffets, plated service spillover, grab-and-go, and plated hospitality functions.

Please get in touch with us at sales@topshelfconcepts.com.au or at 1300 81 30 40 for a quotation.

Yes, at Top Shelf Concepts, we’re all about creating the right solution for your needs. You are welcome to put together your own customised buffet set – and it’s easy, thanks to the fully compatible range of risers, surfaces, and platters, to create your own beautiful display that’s ideal for your needs.

Download our Buffet Buyer's Guide here or ask us for a quote at sales@topshelfconcepts.com.au.

Upgrading your breakfast buffet starts with improving both flow and presentation. Our food presentation solutions help create smarter layouts for high-volume service, elevate your display with tiered risers and coordinated serveware, and incorporate controlled dispensers to reduce waste and keep the station clean.

You can also download our Breakfast Playbook here for more in-depth, detailed information.

Start by developing a clear buffet framework — consistent layouts, defined food zones, coordinated serveware, and repeatable display heights — that can be replicated across all locations. Using modular systems and durable, uniform buffetware ensures brand consistency while still allowing flexibility for different venue sizes.

We offer free consultation and conceptualisation services to help you design and standardise buffet layouts across multiple venues, ensuring operational efficiency, visual consistency, and a cohesive guest experience everywhere you serve.

Not all chafing pots and dishes are induction-compatible. For specific product compatibility and recommendations, please contact our customer service team at 1300 81 30 40 for a more detailed assessment.

Yes. We offer free consultation and buffet conceptualisation services to help you design efficient, visually cohesive layouts tailored to your venue size, service style, and operational goals.

Food waste can be reduced by using controlled dispensers, smaller batch replenishment, clearly defined food zones, and strategic layout planning to improve flow and portion control. Smart display solutions help maintain presentation while minimising overproduction.

Yes. Replacement parts are available for many of our buffet systems and equipment. You can view our spare and replacement parts here.

Yes. Our porcelain plates are manufactured for commercial hospitality environments, featuring reinforced edges and durable construction to withstand high-volume service.

Yes, our porcelain collections are microwave and dishwasher-safe, and many are oven-safe within recommended temperature ranges.

Yes, we offer bulk pricing for hospitality venues. We can also accommodate samples depending on our stock availability. Contact our team sales@topshelfconcepts.com.au or at 1300 81 30 40 for more information.

Yes. Our LED table lamps are cordless and rechargeable, making them ideal for flexible table layouts and indoor or outdoor dining environments.

Yes, our LED table lamp collection has adjustable brightness levels, allowing you to tailor the ambience from soft mood lighting to brighter service lighting.

Battery life varies by model, but typically lasts between 15–20 hours depending on brightness settings and usage conditions.

A hotel fit-out refers to the comprehensive process of furnishing and outfitting hotel spaces with all necessary furniture, fixtures, and equipment. A hotel fitout includes selecting and installing items such as buffet equipment, food presentation solutions , trolleys, carts,
chairs, sofas, tables, lighting, and decor that align with the hotel’s style, comfort standards, and functional needs.

Food presentation in a hotel plays a crucial role in shaping its brand image. A hotel fitout contributes to the overall ambience and
style that guests experience, which influences their perception of the hotel’s quality, comfort, and attention to detail.

Well-chosen food and beverage equipment and food display in a hotel reflect the hotel’s design ethos, whether modern and
minimalist, luxurious and traditional, or trendy and eclectic.

It also supports functional aspects like guest comfort and usability, reinforcing the hotel’s brand promise through cohesive design
and superior guest experiences. Therefore, furniture acts as a tangible representation of the hotel’s identity and enhances its brand image significantly.

Choosing the right hotel food and beverage equipment can make all the difference for your hotel. In a hotel fit-out there are several factors involved:

• Durability (to withstand frequent use)
• Aesthetic appeal (matching the hotel’s design theme)
• Functionality and ease of use (meeting the needs of both guest and operations personnel such as housekeeping)
• Comfort, and cost-effectiveness

Conducting thorough research, assessing quality and materials, and considering space constraints (for usage and installation) are essential. Additionally, seeking input from interior designers or experienced hospitality consultants can provide valuable expertise in selecting cohesive, high-quality pieces and designs that enhance the overall guest experience.

In hotel fit-outs, common food presentation and display items include buffet display, beverage dispensers, cereal dispensers, cooling and warming, induction units, heat lamps, melamine platters, boards and bowls, table lamps, cutlery, plates, bedheads, bedside tables, desks, chairs (for dining and relaxation), sofas, or lounge seating, coffee tables, dressers or wardrobes, and occasionally, accent pieces like feature ottomans or side tables.

These items are chosen for durability, aesthetic appeal, and functionality to create a comfortable and inviting guest experience while aligning with the hotel’s design theme and quality standards.

There are buffet tables that can suit any décor, or of course buffet tables, carts and trolleys can be made to order, allowing it to be entirely customised. Buffet display has been designed to adapt to any space, designed for commercial use with durability and ease of use.

Using commercial-grade food and beverage equipment in hotel fitouts offers several benefits:

Durability: Commercial-grade food and beverage equipment is built to withstand heavy use and frequent cleaning in hotel fit outs, ensuring longevity and cost-effectiveness.
Quality: It is made using best-practice manufacturing techniques ensuring reliability and comfort for guests. It is less likely to be flat-packed and more likely to be fully assembled to ensure the best quality.
Aesthetic Consistency: Hotel food presentation is typically designed as part of a cohesive collection which will align with the hotel’s design theme, enhancing visual appeal and brand identity.
Functionality: Designed with guest comfort and usability in mind, hotel furniture ergonomic support, and practical features.
Furthermore, functonality is important to operational staff, such as housekeeping who may have to move furniture for cleaning and other access.
Ease of Maintenance: Materials and finishes are chosen for easy cleaning and upkeep, minimising downtime, and operational costs. Easy to set up by anybody on the team.

Overall, commercial-grade hotel food and beverage equipment enhances the guest experience, supports operational efficiency, and reinforces the hotel’s brand image as a quality establishment.